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Customer Care Officer

at The Institute of Chartered Accountants of Sri Lanka

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The Institute of Chartered Accountants of Sri Lanka (CA Sri Lanka) is one of the largest professional organizations in Sri Lanka that supports over 5000 Chartered Accountants and among the foremost tertiary education providers in the country outside the university system with a larger student population of over 44,000. The Institute provides insight and leadership to the accountancy and finance profession in Sri Lanka as well as globally. 

Currently we are seeking outstanding result oriented and energetic professionals with a high level of responsibility, dedication, competence, confidence, drive and adaptability to take over the position indicated below.

Customer Care Officer 

Duties and Responsibilities

  • Carryout all duties in a professional manner
  • Demonstrate exceptional commitment to providing excellent customer service
  • Possess good time management and follow-up skills
  • Possess ability to effectively balance equality and quality of output
  • Demonstrate the ability to effectively resolve customer issues / complaints
  • Demonstrate ability to contribute to and foster a positive team environment

Qualifications & Experience Required:

  • G.C.E. A/L together with full or part qualifications in Marketing
  • Excellent oral and written communication skills in English and Sinhala together with sound IT skills
  • Ability to work under minimum supervision
  • PReferably below 30 years

The successful candidate will be offered a competitive remuneration package in par with industry standards together with other fringe benefits. School leavers are also encouraged to apply.

Candidates meeting the required attributes should email a detailed CV with contact details of two non-related referees to the address given below or email to careers@casrilanka.com on or before Friday, 25th September 2015. Please indicate the position applied for on the top left corner of the envelope or in the subject line of the email.

Any form of canvassing will lead to disqualification, and only shortlisted candidates will be contact by CA Sri Lanka.

Chief Executive Officer
The Institute of Chartered Accountants of Sri Lanka
30 A, Malalasekera Mawatha
Colombo 07

Email: careers@casrilanka.com

Tel: 011 235 2000

Web: www.casrilanka.com

Valid Until: Sep 25, 2015
Categorized Under:
Customer Service Jobs / Marketing Jobs