Customer Care Executive
at Aitken Spence
Sri Lanka's most trusted name for air and sea cargo, Aitken Spence Cargo represents TNT Express for over 3 decades in Sri Lanka and in the Maldives. It is also the GSA representation for leading global airlines including Qatar Airways Cargo and Singapore Airlines Cargo. We require the services of a result oriented and highly motivated individual to be a part of our team in the following capacity
Customer Care Executive
The ideal candidate should be below 25 years of age and possess the G.C.E. A/L qualification. Previous experience in Courier/Airline (cargo) will be a definite advantage. Excellent communication and interpersonal skills, computer literacy, customer centric attitude, ability to work under pressure and fluency in English are key competencies sought. The selected candidate will be required to work on roster basis including night shifts.
Duties and responsibilities include:
- Informing status of consignments to all relevant personnel
- Ensuring that the relevant information is provided to deliver undelivered consignments within 24 hours
- Ensuring the checking of all required information at the time of dispatch
- Ensuring that the 24 hours team updates relevant reports on a daily basis
Email your CV to careers@aitkenspence.lk, OR post your CV to:
Director / Chief Human Resource Officer
Aitken Spence Group Ltd
315, Vauxhall Street
Colombo 2
... together with the names of three non-related referees and a passport size photograph of yourself. Indicate the position and sector applied for, on the top left corner of the envelope or in the subject line of the email when sending your CV. Only short-listed candidates will be notified.
Valid Until: Oct 22, 2015
Categorized Under:
Customer Service Jobs