Customer Services Officer

at British Council

The British Council creates international opportunities for the people of the UK and other countries and builds trust between them worldwide. We call this cultural relations. We have three offices in Sri Lanka, based in Colombo. Kandy, and Jaffna. Through our offices, we deliver a portfolio of high-impact projects and programmes in the areas of English, the Arts. Education and Society.
We are one of the busiest operations in the British Council global network, with over 24.000 library members, over 80.000 exams delivered islandwide and with over 12,000 students learning English with us every year.

Customer Services Officer

Purpose of job:
This role will provide excellent Customer Service to all customers interested in all of the British Council’s activities including our English teaching operation, examinations. UK higher education, and our library and cultural operations. The Customer Services Officer must meet and exceed customers' expectations, and support the British Council in meeting its corporate objectives.

Based in: Colombo
Eligibility: Sri Lankan citizens
Starting salary: Rs.38,820/-
Contract: Indefinite contract from August 2014

The application form and descriptions of the competencies and the skills required for this post can be downloaded from http://www.britishcouncil.lk/about/jobs To apply for this post, please complete the application form and email it to us on vacancies.lk@britishcouncil.org by Sunday 13 July 2014. Please indicate the title of the post in the subject line.

The British Council is an organisation committed to policies of equal opportunity and diversity, and child protection. In line with our child protection agenda, selected candidates will be required to obtain a police report. We welcome applications from all sections of the community and we guarantee an interview to disabled candidates who meet the essential criteria.

Valid Until: Jan 18, 2014
Categorized Under:
Customer Service Jobs