Customer Solution Providers

at NDB Bank

Build a Great Career with us at NDB Bank.

Customer Solution Providers

The Person:

• Possess at least B passes for Mathematics and English at the G.C.E. O/L in one sitting
• 3 passes (excluding English) at G.C.E. A/L in one sitting or part professional qualification would be an advantage
• Below 23 years of age
• Possess pleasant and friendly mannerism
• Ability to comprehend, capture as well as interpret basic customer information
• Excellent verbal communication skills and ability to serving customers
• Possess a sound knowledge of telephone etiquette
• Be computer literate
• Previous work experience in a banking environment would be an added advantage

The Job:

• Handle all inbound calls, screen and direct calls to appropriate departments / individuals in a professional manner
• Respond to inquiries and resolve complaints of customers and the public promptly
• Ensure timely escalation of unresolved queries / complaints

If you fit the above profile, you may forward your CV (not exceeding three pages) with your contact members and the names of two non-related referees to mycareer@ndbbank.com on or before 6 December 2016.

Canvassing in any form will result in automatic disqualification. Future correspondence will only be with those selected for an interview.

Vice President
Human Resources
NDB Bak

Valid Until: Dec 06, 2016
Categorized Under:
Call Centre Jobs / Customer Service Jobs