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Trainee Associate / Associate - Front Desk & Client Relations

at Hayleys Group

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Hayleys Group is ranked among Sri Lanka's largest and most diversified public companies with a strong presence in global markets & manufacturing, power & energy, industrial inputs, agriculture, transportation & logistics, consumer, investments & services, leisure & aviation, and in BPO & Shared Services. You may visit www.hayleys.com for more information.

Hayleys Business Solutions International (Pvt) Ltd

Hayleys Business Solutions International (Pvt) Ltd is a fully owned subsidiary of Hayleys PLC engaged in Shared Services and Business Process Outsourcing industry focusing on Finance & Accounting and Software Solutions Development, Business Process Consultancy and Payroll Services. With the expansion of this fast growing Company, opportunities exist for the following position.

Trainee Associate / Associate - Front Desk & Client Relations

We seek a young dynamic individual to be recruited to manage the front desk and client relations. The selected team member will be subject to a one year contract with the possibility to career growth within the company based on your performance and the ability to learn new skills.

Job Responsibilities:

  • Receiving walk-in visitors in a professional manner and coordinating with the relevant teams based on requirements
  • Receiving all in-coming general telephone calls in a courteous and efficient manner and transferring to the respective teams and individuals
  • Assisting in all administration related activities and coordinating with the internal teams to address business requirements
  • Maintaining visitors registers and other documentation, digitisation and data processing
  • Ensuring the efficient distribution of all documents received

Candidate Profile:

  • G.C.E. A/L with A/B Pass for General English
  • A Credit Pass for G.C.E. O/L Mathematics
  • A friendly and pleasing personality with good interpersonal skills
  • An excellent command in English and Sinhala languages
  • Between 19-22 years of age
  • Skills in MS Excel, Word
  • Ability to work under minimum supervision
  • Previous experience i managing a front desk or customer service function will be a definite advantage

If you think you have what it takes to be successful in this challenging role, please apply via email to info@hayleysbsi.com indicating the position applied for on the subject line of the email. The closing date for applications will be 5th May 2017.

Only the short-listed applicants will be called for an interview. Influencing will not have any bearing on the selection process, which is merit based. Heyleys is an equal opportunity employer.


Valid Until: May 05, 2017
Categorized Under:
Customer Service Jobs / Front Office Jobs