Senior Application Administration Assistant

at Nations Trust Bank PLC

Senior Application Administration Assistant

Job Profile:

• Ensure resolution and assisting management of issues within the agreed Service Level Agreements
• Ensuring all issues and user requests are logged and resolved, following up with the users to ensure satisfaction
• Assist in administration of all software licensed from 3rd Party Companies
• Actively participate in implementation and upgrades of IT applications
• Ensure guaranteed coverage of the application administration at the lowest possible costs

Special Skills:

• Excellent communication skills
• Sound knowledge in Information Technology
• Excellent customer service skills
• Ability to meet deadlines and work under pressure
• Ability to train front office staff

Experience & Qualification:

• Minimum of 4 years' experience in a Bank / Financial Institution / IT
• Overall knowledge in core-banking applications and banking operations is preferred
• A part qualification in Banking (Completion of four subjects at CBF Level) or CIM / CIMA (Completion of 1st Stage) or 1st year of a 3 year Degree Programme)

Please forward the completed Nations Trust Standard Application form to careers@nationstrust.com which could ob obtained from our website www.nationstrust.com on or before 17th May 2017. Please specify the vacancy which you are applying for on the subject line.

We will only correspond with the shortlisted applicants.

Valid Until: May 17, 2017
Categorized Under:
Banking Jobs / IT Jobs / IT Software Jobs