Customer Support Assistant
at John Keells Computer Services (Pvt) Ltd
We, John Keells Office Automation (Pvt) Ltd, the national distributors in Sri Lanka for Samsung - Mobile phones authorised distributor for B&W/Colour laser printers/Fax Machines, Notebooks & LFD's, Toshiba - Multi-functional products, eStudio Solutions, Notebook PC's, and PNPL (contractual copier rental service), RISO - Digital Duplicators, Hitachi - Multimedia Projectors, ASUS - Notebooks, FEC & Posiflex - Point of Sales Solutions, Zebex - Barcode Scanners, Bixoion - Receipt Printers & Contex - Large Format Scanners. The company is a fully owned subsidiary of John Keells Group.
Customer Support Assistant
Responsibilities Includes:
- Act as the first point of contact for our clients providing excellent service and follow-up until their requirement is fulfilled
- Ability to coordinate interdepartmentally to resolve customer relations
- Track and report customer interactions as required by the company
Requirements:
- Excellent communication skills in Tamil and English. Ability to converse in Sinhala will be an added advantage
- A Distinction for English language at G.C.E. O/L examination
- Should possess sound secondary level educational qualifications
- Fluency in MS Office package and basic computing
- Pleasant and positive personality with strong interpersonal skills
- Excellent organisational skills with the ability to multitask
If you are confident that you possess the above requirements, please forward your CV to hr@jkoa.lk, on or before July 12, 2017 mentioning the post applied for on the subject line of the email.
Remuneration for the above position will be in accordance with the JKH compensation and benefits policy.
Manager Human Resources
John Keells Office Automation (Pvt) Ltd
No: 90, Union Place
Colombo 2
Email: hr@jkoa.lk
Tel: 011 - 2313 440
The John Keells Group is an equal opportunity employer and we invite applications from all suitably qualified individuals to join our Team.
Valid Until: Jul 12, 2017
Categorized Under:
Customer Service Jobs