Customer Service Executive

at DHL

Be a Window to the World Through a Global Brand

Today, DHL stands as the leading Logistics Company of the world. This has been possible due to the people who bring their talent and professionalism to retain our trademark quality of service. At DHL, we create the space and opportunity for individuals to develop their personal and professional skills while they take the challenge of making the world smaller and connected.

Customer Service Executive

We are on the lookout for a young self-motivated individual who has the passion in responding to our customers consistently.

Job Profile:

• the Customer Service Executive is responsible for confidently and knowledgeably providing the full suite of DHL customer service offering (e.g. booking, enquiries, shipment status, tracking etc) to all parties contacting DHL via the customer service hotline and other contact modes.

Personal Profile:

• Excellent communication skills in English and Sinhala
• Passed the G.C.E. O/L
• Age between 18-28
• Excellent computer literacy
• Selected candidates should be flexible to work on rosters and on holidays when the situation demands
• Experience in a similar capacity would be a distinct advantage

Send in your CV together with the names of two non-related referees to reach us within 10 days of this advertisement.

Please forward your Resume to CareersSriLanka@dhl.com

Visit us on DHL.COM for more details on corporate profile.

Valid Until: Jan 19, 2018
Categorized Under:
Call Centre Jobs / Customer Service Jobs