Customer Care Officer
at Diesel & Motor Engineering PLC (DIMO)
At DIMO, we believe in "Making work enjoyable and rewarding". We are committed to take your career to greater heights. The professional and collaborative work environment sets the foundation for success to those who are serious in building a long term career in organisation.
Customer Care Officer (Tata Commercial Vehicle Service)
Role:
The selected candidate's responsibilities includes scheduling vehicle repairs and services for customers, attending to inquiries from customer hotline & walk-in customers and educating them regarding special service offers. He/She is expected to extend a pleasant service experience to all customers in order to build and maintain long term profitable relationships.
Requirements:
- G.C.E. A/L qualifications
- At least 1 year working experience as a customer care officer
- Experience in automobile service sector will be an added advantage
- Sound communication skills in Sinhala and English languages. Ability to converse in Tamil would be an added advantage
- Excellent negotiation skills to build strong customer relationships
- Ability to understand customer needs and converse politely
DIMO is an equal opportunity employer.
The position above carries and attractive remuneration package along with other fringe benefits in par with industry standards. Please send your CV with the names and contact details of two non-related referees by logging into Careers at DIMO Facebook page (www.facebook.com/careersDIMO) or emailing to careers@dimolanka.com within 7 days of this advertisement.
Kindly state the position applied for on the subject line of the email.
Chief Human Resources Officer
Diesel & Motor Engineering PLC
No: 65, Jetawana Road
Colombo 14
Valid Until: Mar 30, 2018
Categorized Under:
Customer Service Jobs