Customer Care Associates
at Kapruka.com (Pvt) Ltd
Kapruka.com is Sri Lanka's largest e-commerce organization, with over half a million international customers and an impressive domestic presence. Kapruka has established itself as the pioneer in Sri Lanka's e-commerce market. Here is an opportunity for you to join Kapruka's head office, based in Colombo 05, where you will serve in a vibrant and friendly yet competitive environment along with more than 200 employees.
Customer Care Associates
Key Responsibilities:
- Coordinate with customers and delegate their requirements with keeping any gaps / shortfalls
- Provide prompt and professional replies to all customers and update customer enquiries
- Maintain effective customer care in order to enhance the good image of the company
- Improve the overall customer relationship, delivering reliable support and customer service
Qualification, Experience & Abilities:
- Smart, energetic and an outgoing personality with exceptional public relation and customer handling skills
- A person who can work on customer focused culture and exceed customer expectations
- Self-motivated and flexible towards working hours
- Should have excellent communication skills
- Previous experience in the field of customer care would be an added advantage
An attractive remuneration package & career development opportunities.
If this sounds like right place and position for you, please send your updated resume with the details of two non-related referees within 7 days of this advertisement quoting the position applied for: careers@kapruka.com
Contact: 071 448 1481
Valid Until: Sep 23, 2019
Categorized Under:
Call Centre Jobs / Customer Service Jobs