This job is expired on Mar 14, 2021. Please click here to see the latest jobs.

Call Centre Associate

at Hayleys Group

 Hits: 507

Hayleys Group is amongst Sri Lanka's largest, and most respected diversified conglomerates with a turnover in excess of USD 1 Billion. To explore the World of Hayleys, visit us at www.hayleys.com

Fentons Limited, established in 1921, is one of the most trusted engineering companies in Sri Lanka. The Company places heavy emphasis on the value engineering and innovation to provide cutting edge technology offering a complete integrated solution to its clientele - MEP, Air Conditioning, Lighting, UPS, Security & Surveillance, ICT solutions, Facility Management, Solar Power project installations etc.

Our engineering and project management teams consist of 600+ personnel, who are experienced and specialised in various fields of engineering. The Company reprepsents leading overseas Principals - NEC, Cisco, Honeywell, Bosch, GE, ABB, Simplex, Tyco, Nexans, Samsung, Carrier, J Solar, Longi Solar etc (For more details: www.hayleysfentons.com)

Call Centre Associate

The scope of work would involve supporting customers who require after sales service, and also work with the internal stakeholders to deliver a high standard of service on behalf of the organisation.

Candidate Profile:

  • Sound educational background with 3 passes at G.C.E. A/L
  • Fluency in Sinhala and English languages is essential. The ability to speak Tamil will be an added advantage.
  • 1 to 2 years of experience in handling customers service and candidates with experience in a Call Centre operation would be given preference.
  • Basic computer literacy including MS Office package.
  • Good team player with a passion for customer service.
  • Ability to work during weekends and a roster basis, when required.

If you think you have what it takes to be successful in this challenging role, please apply within 10 days of this advertisement by email to careers@hayleysfentons.com indicating the position applied for on the subject line of the email. Pay and benefits for the above position will be competitive & the rewards are performance driven. Hayleys is an Equal Opportunity Employer.

 

Valid Until: Mar 14, 2021
Categorized Under:
Call Centre Jobs / Customer Service Jobs