Internship - Call Centre

at Softlogic Holdings PLC

Softlogic Life ranked among Asia's Best Workplace in 2021 and is the only company to be listed under Forbes Asia's 200 best companies under USD$ 1 Billions in 2019. Softlogic Life is the youngest brand in the history to have won Brand of the Year at the Effie Awards 2019.

Internship - Call Centre

Prerequisites:

• Good educational background preferably, 3 passes at G.C.E. A/L.
• Possessing excellent communication skills in English / Sinhala is a must (spoken & written).
• Communication skills in Tamil language will be an added advantage.
• Excellent computer literacy (Word, Excel, PowerPoint).
• Previous experience in a call centre in a reputed organisation with more than 2 years experience will be an added advantage.
• Must be a pleasing personality and be able to work independently and in terms.
• Willingness and ability to work on shift basis including weekends as well.

Job Scope:

• Handle all incoming / outgoing calls related to life / health inquiries.
• Follow up on customer calls whenever necessary & respond to emails.
• Manage and resolve customer complaints.
• Maintain positive relationship with clients and coordinate with other departments all the time.

Forward your CV to careers@softlogiclife.lk

Valid Until: Aug 28, 2021
Categorized Under:
Call Centre Jobs / Customer Service Jobs / Insurance Jobs