Customer Service Officer - Walk-In Interviews
at Softlogic Holdings PLC
(Dialog Franchise Outlet Vacancies in Colombo, Kalutara, Gampaha Districts)
Customer Service Officer - Walk-In Interviews
WALK-IN INTERVIEWS:
Date : 28" & 29t March 2024
Time : 09:00am - 11.30am
Venue : Softlogic Holdings PLC, 03" Floor, No 14, De Fonseka Place, Colombo 05
(Close to House of Fashion in Duplication Road)
Dress Code: Officer Attire or Smart Casual only
Required Documents: Updated Resume, NIC and Original Certificates File
Job Profile:
Need to respond to all telephone calls and emails, analyze the customer problems and inquiries and to provide the necessary solution within a minimum time period. Provide an effective customer service experience and product related information to all customers visiting the outlet. Take the ownership and follow-up until the job assigned is successfully completed. Assist the customer on how to use the products. Work productively on a continuous basis in order to achieve monthly sales targets.
Candidate Profile:
- School leavers are encouraged to apply.
- Good command of English and Sinhala languages, both oral and written is essential.
- Ability to speak in Tamil will be an added advantage.
- Should be familiar with MS Office package.
- Candidate should be below 30 years of age.
- Ability to work from Monday to Friday (At 08:30am-06:30pm) and Saturday half a day (At 08:30am - 02:30pm).
- Should be a Team Player who can work in a target driven environment.
- Basic salary is LKR 30,000 & all-inclusive salary will be LKR 75,000.
- Attractive discounts up to 25% from the subsidiaries of Softlogic group.
The selected candidates will be recruited as Customer Service Officer (Frontline) on contractual basis and on the job training will be provided. You will be rewarded on performance based with a promising career path and will be entitled for incentives when targets are achieved. Please send us your CV to hr@softlogic.lk
Softlogic International (Pvt.) Ltd
Subsidiary of Softlogic Holdings PLC Cc
No. 14, De Fonseka Place,
Colombo 05
Valid Until: Mar 31, 2024
Categorized Under:
Customer Service Jobs / Telecommunication Jobs